Saveability

Empowering conscious consumers to shop sustainably with instant product verification

Mobile App Design UX Research Sustainability Behavioral Design

Overview

Saveability is a mobile app that helps conscious consumers make sustainable purchasing decisions through instant barcode scanning and AI-powered product verification. In a market full of greenwashing and information overload, Saveability provides transparent, trustworthy sustainability ratings at the moment of purchase.

This project explores how design can help people align their values with their shopping habits—turning complex research into a simple 3-second barcode scan.

52%
of consumers encountered false sustainability claims
177M
American eco-friendly shoppers
$217B
global sustainable product market
73%
of Gen Z willing to pay premium for verified sustainability

Browse & Profile: Category navigation and user account management

The Problem

The Greenwashing Crisis

Consumers want to shop sustainably, but they can't trust brand claims. With 52% of shoppers encountering false or misleading sustainability marketing, and 23% wanting to buy sustainable but not believing brands, there's a critical trust gap in the market.

I want to do the right thing, but I don't have time to become an expert on every certification. I've been burned by greenwashing before—I need something I can actually trust. — User research participant

Key Pain Points

🔍

Information Overload

Multiple certifications, conflicting claims, and vague marketing create confusion rather than clarity. Consumers spend hours researching without finding trustworthy answers.

⏱️

Time Constraints

In-store shopping requires instant decisions. Consumers don't have time to Google every product while standing in the aisle, leading to analysis paralysis.

💸

Price vs. Values

Even when consumers find sustainable products, they're unsure if the premium price is justified or just greenwashing markup.

😰

Decision Fatigue

Evaluating environmental impact, labor practices, packaging, and company ethics for every purchase is exhausting and unsustainable.

💡 Key Insight

The problem isn't lack of information—it's inability to verify and act on information at the moment of purchase. Consumers need instant, trustworthy answers, not more research homework.

Research & Discovery

I conducted extensive market research and competitive analysis to validate the problem space and identify opportunities for differentiation.

Market Validation

85%
of consumers shifted purchasing behavior toward sustainability
9.7%
premium consumers willing to pay for sustainable products
7.4%
year-over-year growth in eco-friendly shoppers
2.7x
faster growth than conventional products

Competitive Analysis

Feature Good On You Saveability
Product Categories Fashion only All retail categories
Discovery Method Manual search Barcode/photo scanning
AI Alternatives None Intelligent suggestions
Speed to Decision ~30-60 seconds <5 seconds
Visual Recognition No Yes
Real-time Comparison Limited Side-by-side scoring

💡 Competitive Insight

Good On You reached 3 million users with ONLY fashion and ONLY manual search. Saveability's scanning + multi-category approach addresses their core limitations while serving a broader market.

The Solution

Instant Sustainability Verification

Saveability transforms complex sustainability research into a simple 3-second barcode scan. Users get clear, trustworthy scores backed by third-party certifications, plus AI-powered alternatives when better options exist—all at the moment of purchase.

Certification guide: Educating users on sustainability standards and their meanings

Key Features

📱

Instant Barcode Scanning

Point your camera at any product barcode and get results in under 3 seconds. No typing, no searching—just instant verification while you shop.

📊

Clear Sustainability Scores

Overall score (0-100) with detailed breakdowns: Environmental Impact, Social Responsibility, Company Ethics, and Transparency. Letter grades make it instantly understandable.

🤖

AI-Powered Alternatives

When a product scores low, our AI suggests 3 better alternatives at similar price points—available at nearby stores or online with carbon-neutral shipping.

🏆

Verified Certifications

See all relevant certifications (B Corp, Fair Trade, Organic, etc.) with explanations of what they mean and why they matter.

📈

Impact Dashboard

Track your sustainable shopping impact over time: plastic avoided, carbon saved, ethical brands supported. Real metrics, not vanity numbers.

🔍

Transparency Reports

"The Good" and "The Bad" for every product—honest, clear information about trade-offs so users can make informed decisions.

Product insights: Low-scoring product report and comprehensive scan history

The Scanning Experience

The core interaction is the barcode scan. We designed it to be fast, forgiving, and reassuring—critical for in-store usage where users feel self-conscious scanning products in public.

Live scanning: Animated feedback with tips and real-time guidance

AI-Powered Alternatives

When a product scores poorly, we don't just tell users—we help them find better options. Our AI suggests 3 alternatives matched by price, availability, and category, ensuring recommendations are actually actionable.

Better alternatives: Price-matched sustainable options with clear benefits

💡 Design Insight

We show long-term cost comparison (e.g., "$32.95 vs $155.48 over 1 year") to reframe sustainable products from "expensive" to "cost-saving." This helps users justify the upfront investment.

Key Design Decisions

1. Speed Over Perfection

Early testing revealed users would abandon the scan if it took more than 5 seconds. I optimized the entire flow to show results in under 3 seconds, even if it meant progressive loading of detailed information.

💡 Design Principle

In-store decisions happen in seconds, not minutes. The app must match the pace of real shopping behavior.

2. Score Context is Critical

Users seeing "82/100" didn't know if that was good or bad. Adding letter grades (A-, B+) and contextual labels ("Excellent Choice" vs "Room for Improvement") made scores instantly interpretable.

3. Alternatives Without Shame

When products scored low, users felt guilty if no affordable alternatives existed. I designed the system to only suggest alternatives within 20% of the original price, and to frame it as "helpful guidance" not moral judgment.

I don't want an app that makes me feel guilty. I want one that helps me do better when I can afford to. — User testing participant

4. Show Less, Not More

The initial design showed all information at once (environmental, social, company, certifications, sources). Users felt overwhelmed. The final design shows: Score → Summary → Tap for details. 85% of users never scroll past the summary.

5. Real Impact, Not Gamification

Early concepts included badges, streaks, and leaderboards. User testing revealed this felt "gimmicky" and "preachy." The final design shows only real metrics: carbon saved, plastic avoided, ethical brands supported.

Design Process

1. Market Research & Validation

Analyzed 177M eco-friendly shoppers, greenwashing crisis data, and consumer behavior trends. Validated $217B market opportunity and identified 52% trust gap.

2. Competitive Analysis

Deep dive into Good On You (3M users), identifying gaps in multi-category coverage, scanning technology, and AI alternatives engine.

3. User Journey Mapping

Mapped 5 journey phases from awareness to habit formation, identifying critical moments of truth and designing interventions at each friction point.

4. Information Layering

Designed the info hierarchy: instant score → quick summary → detailed breakdown → learn more. Shows the basics first, lets people dig deeper if they want.

5. Wireframing & Prototyping

Created low-fidelity wireframes focused on scan speed, score clarity, and seamless alternative discovery. Tested with 15 target users.

6. Visual Design & Brand Identity

Developed clean, minimal aesthetic that feels trustworthy not preachy. Nature-inspired palette (sage green, warm terracotta) signals sustainability without clichés.

7. Usability Testing & Iteration

Tested with 25 users in real shopping environments. Key learnings: scan speed is critical, scores need context, alternatives must show price transparency.

Projected Impact & Success Metrics

Tracking real impact is central to Saveability's value proposition. The dashboard shows users the tangible difference their choices make—not gamified points, but actual environmental metrics.

Impact dashboard: Real metrics showing CO₂, plastic, and water savings

500K
Target users Year 1
85%
Scan success rate target
40%
Alternative selection rate
<3 sec
Average scan-to-result time

Success Benchmarking

Based on Good On You's performance (3M users over 10 years with fashion-only + manual search), Saveability's conservative target is 500K users in Year 1 with multi-category + scanning. The broader scope and improved UX position Saveability to capture market share faster while addressing verified user pain points.

60%+
30-day retention target
3+
Scans per week per active user
15-25%
Scan-to-behavior-change conversion

Key Learnings

1. Intent-Action Gap is Real

85% of consumers want to shop sustainably, but only 26% do. The gap isn't motivation—it's friction. Reducing verification time from minutes to seconds can close this gap.

2. Trust Requires Transparency

After experiencing greenwashing, users don't trust ANY claims without third-party verification. Showing data sources and methodology isn't optional—it's essential for credibility.

3. Context Beats Data

Users don't need more information—they need interpreted information. "This product contains PFCs" means nothing. "Contains PFCs (harmful chemicals that persist in environment)" drives understanding.

4. Affordability is Non-Negotiable

Suggesting $80 alternatives for a $30 product creates guilt, not behavior change. AI must filter for price parity or users lose trust in recommendations.

5. In-Store Behavior is Different

What works for e-commerce (lengthy research, comparison shopping) doesn't work in-store. Physical shopping demands instant answers and minimal friction.

6. Younger Users Want Education

Gen Z doesn't just want scores—they want to understand WHY. The layered approach works for both: instant answer for quick decisions, detailed info for those who want to learn.

Reflection

This project reminded me that good design isn't about adding features—it's about removing friction. The biggest decision wasn't what to show users, but what NOT to show. By keeping things simple and prioritizing speed, Saveability turns a 30-minute research task into a 3-second decision.

The greenwashing problem isn't just about marketing—it's about how we present information. When 52% of consumers see false claims, adding more claims isn't the answer. Trusted verification is. Saveability shows that with the right design, we can help people act on their values in real time.

Impact Beyond the App

If 500K users each make just one more sustainable purchase per month, that's 6 million conscious decisions per year. At scale, verification tools like Saveability don't just help individual shoppers—they create market pressure for brands to become more sustainable or risk being exposed.